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Witness Testimony

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Keywords from Transcript

Hospital Visitation Ban, Elder Isolation, Caregiver Exclusion, Long-Term Care Restrictions, Congestive Heart Failure, End-of-Life Separation, Essential Caregiver Policy, Loneliness and Depression, Seniors Program Shutdown, Funeral Restrictions, Family Contact Barriers, Discharge Delay, Health Care Staffing Shortage, Government Policy Impact, Dignity in Death

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Included in the Report:

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Ms. Michelle Kucher

Health Care Worker

Personal Experience

Witness ID:

NCI-W-100

Hearing

Winnipeg

Manitoba

Date:

April 14, 2023

Report

Inquiry into the Appropriateness and Efficacy of the COVID-19 Response in Canada; November 2023

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Main Topic

Impact of hospital visitation restrictions on elderly patients and family caregivers during COVID-19.

One Line Summary

Michelle Kucher testified that hospital lockdown policies prevented her from seeing her 95-year-old mother before her death, which she believes contributed to her mother’s severe decline from isolation and loneliness.

Synopsis

Michelle Kucher testified about the final months of her 95-year-old mother’s life during the COVID-19 pandemic. Prior to restrictions, her mother was socially active, cognitively sharp, and deeply connected to church, seniors programs, and family gatherings. When public health measures shut down community programs, church services, restaurants, and social gatherings, her mother became increasingly isolated, withdrawn, and depressed. Kucher stated that the loss of social interaction significantly accelerated her mother’s cognitive and emotional decline.
Her mother was hospitalized in October 2021 for end-stage congestive heart failure and was medically stabilized with plans to return home. However, during a hospital COVID outbreak on a different floor, visitation was suspended. Although Kucher was her mother’s primary caregiver, she was denied “essential caregiver” status and told that her mother’s loneliness was not sufficient reason to grant access. Family members were unable to visit during her final weeks, and phone communication was inconsistent and difficult.
On January 10, 2022—the day her mother was scheduled to be discharged home—Kucher received a call that her mother had been found unresponsive and later passed away. She was permitted to see her mother only after death, not during her final conscious days. Kucher testified that despite following all public health rules, including vaccination and isolation measures, she believes the policies failed her mother by denying meaningful human contact at the end of life.

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